Privacy Policy bp99b – Malaysia Personal Data Protection

Bp99b values the privacy of every member who entrusts us with their personal information. As an online entertainment platform operating in Malaysia, bp99b is bound by the Personal Data Protection Act 2010 (Malaysia PDPA), which governs how we manage your personal data.

This bp99b Privacy Policy is designed to give you complete clarity on what we collect, why we need it, how we use it, and who may have access to it. We believe transparency is the foundation of trust, and trust is the foundation of our relationship with every bp99b member across Malaysia.

This Policy applies to all bp99b services, including the bp99b.net web platform, the bp99b mobile app (where available), email and SMS communications, live chat customer support, and all interactions between you and the bp99b team.

Bp99b only collects personal data that is strictly necessary to provide platform services in a secure, fair, and legally compliant manner. The categories of data we collect are as follows:

2.1 Data You Provide Directly

The majority of personal data bp99b holds comes directly from you during account registration, KYC verification, financial transaction processing, or when communicating with the bp99b customer support team. You always have the option not to provide certain information, though this may limit your ability to use some features of the bp99b platform.

2.2 Automatically Collected Data

When you use the bp99b platform, our systems automatically record certain technical information such as your device's IP address, browser type, operating system, session time and duration, and pages visited within the bp99b platform. This data is used solely for security purposes, fraud detection, and improving the user experience.

Bp99b uses members' personal data only for legitimate and necessary purposes in operating the platform. The following is a complete list of the purposes for which bp99b uses your data:

• Managing your bp99b account registration and verifying your identity in compliance with Malaysia's KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
• Processing deposits and fund withdrawals via local Malaysian payment methods such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX online banking.
• Sending important notifications relating to your account, transactions, current promotions, and bp99b service updates.
• Monitoring gaming activity to identify patterns of problem gambling and provide responsible gambling support to members who need it.
• Detecting and preventing fraud, money laundering, unauthorised access, and other illegal activities on the bp99b platform.
• Improving the bp99b platform, developing new features, and analysing usage patterns to deliver a better gaming experience for all members in Malaysia.
• Comply with all legal obligations, regulations, and directives from relevant authorities in Malaysia.

Bp99b never sells members' personal data. However, in the following limited circumstances, bp99b may share your personal information with certain parties:

4.1 bp99b Service Providers

Bp99b works with selected third-party service providers to handle the technical aspects of the platform, including payment processing via FPX and local Malaysian eWallet gateways, cloud hosting, identity verification systems, and platform analytics tools. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by bp99b.

4.2 Legal Requirements

Bp99b may be required to disclose members' personal data to Malaysian authorities such as the police, courts, or relevant government agencies when mandated by Malaysian law, court order, or for the purpose of investigating suspected criminal activity including fraud and money laundering.

4.3 Business Transfers

Should bp99b be involved in any merger, acquisition, or business asset transfer, member data may be transferred as part of that transaction. bp99b will notify members via email or an in-platform notice if such a change occurs, and will ensure that the protection of your data is maintained throughout.

The privacy of our members' personal data is bp99b's top priority. We continually invest in the latest security infrastructure to ensure your data is always protected against unauthorised access, use, or disclosure.

The technical security measures bp99b uses to protect your data include data encryption in transit using TLS 1.3, data encryption at rest using AES-256, intrusion detection and prevention systems (IDS/IPS) operating 24 hours a day, two-factor authentication (2FA) available for all bp99b accounts, continuous security monitoring and periodic independent security audits, as well as strict internal access controls whereby bp99b staff can only access data required for their specific role.

While bp99b takes all reasonable precautions, no online system can be guaranteed 100% secure against all cyber threats. We therefore encourage members to play their part in keeping their accounts safe by using strong passwords and not sharing login credentials with anyone.

The bp99b platform uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and ensure the platform functions correctly. The following are the types of cookies bp99b uses:

• Essential Cookies – Required for core bp99b platform functions such as login session authentication, security, and language preferences. These cookies cannot be disabled.
• Performance Cookies – Collects information on how members use the bp99b platform, such as most frequently visited pages and page load times, for improvement purposes.
• Functional Cookies – Storing members' personal preferences such as display settings, preferred language, and game preferences on the bp99b platform.
• Analytics Cookies – Helping bp99b understand how members interact with the platform for continuous improvement. This data is collected in aggregate form and does not identify individuals.

You can manage cookie settings through your web browser preferences. Please note, however, that disabling certain cookies may affect your experience on the bp99b platform.

Under Malaysia's PDPA 2010, you have the following rights regarding personal data held by bp99b. bp99b is committed to respecting and facilitating the exercise of all these rights:

Bp99b retains members' personal data only for as long as necessary for the stated purposes or as required by Malaysian law. Retention periods vary depending on the type of data:

• Active account data – Retained for the duration of your active bp99b membership plus 7 years after account closure for AML legal compliance purposes.
• Financial transaction records – Retained for a minimum of 7 years as required by applicable Malaysian financial laws.
• Customer support communication logs – Retained for 3 years for dispute resolution and bp99b service improvement purposes.
• Technical and security logs – Retained for 12 months for cybersecurity incident investigation purposes.
• Marketing data (with consent) – Retained until you withdraw your consent to receive bp99b marketing communications.

Once the applicable retention period has expired, bp99b will delete or anonymise your personal data in a secure manner to ensure it cannot be recovered.

The bp99b platform is exclusively for individuals aged 18 and above. bp99b does not knowingly collect, store, or process any personal data from individuals under the age of 18.

If bp99b becomes aware that personal data of a child has been collected without valid parental or guardian consent, bp99b will take immediate action to delete that data and close the account in question. If you have reason to believe a child has registered a bp99b account, please contact us immediately at support@bp99b.net.

Bp99b reserves the right to update or amend this Privacy Policy from time to time in line with changes to law, technology, or business practices. Any material changes to this bp99b Privacy Policy will be communicated to members through:

• An in-platform notice on bp99b at least 14 days before changes take effect.
• An email notification will be sent to your registered email address if any changes materially affect the way we use your personal data.
• Updating the "Last updated" date at the top of this bp99b Privacy Policy page.

Continued use of the bp99b platform after the effective date of any changes will be considered your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your bp99b account by contacting our support team.

If you have any questions, concerns, or complaints regarding the bp99b Privacy Policy or how we handle your personal data, the bp99b privacy team is ready to assist you.

You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) if you believe bp99b has failed to comply with the provisions of PDPA 2010 in handling your personal data. However, we encourage you to contact bp99b first so we can address your concerns directly and promptly.